RETURN & REFUND POLICY

At our store, all products are made-to-order and printed specifically based on each customer’s request. Because of this, we only accept returns or replacements in limited situations.

Eligible Cases for Replacement or Refund

We will gladly offer a replacement or refund if:

• The item received is different from the order placed
• The wrong size, color, or design was sent due to our mistake
• The product arrives damaged or has a printing/manufacturing defect
• The item is defective upon arrival

To request assistance, please contact us within 7 days of delivery and provide:

• Your order number
• Clear photos showing the issue
• A brief description of the problem

Once verified, we will arrange a replacement or refund at no additional cost.

Non-Returnable / Non-Refundable Items

Because every item is custom-made specifically for each order, we do not accept returns, exchanges, or refunds for:

• Ordering the wrong size
• Change of mind
• Incorrect address entered by the customer
• Minor color differences caused by screen settings or printing variations
• Items that have been worn, washed, or damaged after delivery

Please review all order details carefully before completing your purchase.

Return Conditions

If a return is approved:

• The item must be unused and in its original condition
• Returns sent without prior approval will not be accepted
• Customers may be required to return the item before a replacement or refund is issued

Refund Processing

Once your case is reviewed and approved, refunds will be issued to the original payment method within several business days depending on your bank or payment provider.

Contact Us

If you experience any issues with your order, please contact our support team and we will do our best to help resolve the matter quickly.